Refund & Exchange.

Eligibility

Refund and exchange are only allowed if item(s) received were damaged, defective, different size, or not the same ordered item.

Support

If you receive a damaged or incorrect item, please contact us immediately by email, DM us on Instagram, or send a message on WhatsApp so we can assist you.

Conditions

To be eligible for a refund or exchange, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You will also need the receipt or proof of purchase.

Size Exchange

We offer size exchange if the size is not suitable, with shipping fees to be covered by the customer.

Refunds Processing

Refunds are processed once the returned item is received and inspected at our warehouse. The refund will be issued using the original payment method whenever possible. If an alternative method is required, we will coordinate with you to ensure a smooth and convenient process. Please allow time for the transaction to reflect based on your payment provider's policies.